Terms and Conditions

Using The Web Site

This website is run by GIFTLINES .  Please read our terms & conditions carefully.  As by entering to or ordering from this website you are deemed to have accepted these conditions. These Terms and Conditions bound to all GIFTLINES transactions incorporating but not limited to online, fax, phone, agent, trade fair and email ordering.
We reserve the right to make amendments to these Terms & Conditions at any time simply by posting the amended terms on our site. Any changes made will be effective immediately after they are posted. The Terms and Conditions explained here in are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the applicable State Government of the user purchasing the goods.
When using our website, you are deemed to agree to provide true, accurate, current and complete information about yourself as prompted by the website’s registration form.  To register you must provide your real name and email address. If the information you provide  is untrue, inaccurate, not current or incomplete;  or  GIFTLINES has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, GIFTLINES has the right to suspend or terminate your account and refuse any and all current or future use of the website or any portion thereof.
Further, if you use this website, you are responsible for maintaining the confidentiality of your information provided and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Any material in this website including images, illustrations, designs, icons, photographs and written material etc are owned by GIFTLINES.  You may not copy, publish, modify, create derivative works from, and exploit in any way any of the contents. Modification of the materials or use of the materials for any purpose other than for personal use is a violation of GIFTLINES copyright and proprietary rights.


All pricing on GIFTLINES website is in Australian Dollars (AUD) and exclusive of GST  (Australian customers have 10% GST added at the checkout). Prices shown were deemed correct at the time of showing.  However, errors and omissions, fluctuating currencies and other factors may occur so we reserve the right to make changes of prices and product specifications at any time without prior notice. Our wholesale price (ex gst) is based on the per carton packing of each item, and prices quoted are the individual item, unless stated otherwise. Prices and availability are subject to change without prior notice. Our minimum wholesale order is $200 (ex gst). We will accept orders under $200.00, however, a $19.00 handling fee will apply (phone & email orders only).

Discounts: Please contact our office to discuss quantity discounts that can be added to your account.


Every effort has been taken to display as accurately as possible product descriptions, dimensions and colour finishes on this website. The actual colours you see will depend on your computer/monitor and GIFTLINES does not guarantee that your monitor’s display of any colour is true and accurate.

Returns & Credits

If you receive an item that is damaged, please notify us with seven (7) days of receipt and we will promptly arrange for an exchange or credit. Please choose carefully, as we are unable to exchange or credit in cases of wrongful selection. Printed and electronic colours should be used as a guide only.


All orders are subject to a Freight charge.  Freight is calculated on the size of the consignment (which ever is greater, cubic or weight measurement).  All orders will be dispatched approximately 1 – 5 working days from receipt of order subject to the availability of products ordered. We will try to process and dispatch your order by the following working day. Unless you have a credit account with us, full payment of order, either by funds transfer or credit card (we accept MasterCard or Visa), is required before goods will be dispatched.


Payments on the website can be made by credit card, (visa, master card) or Paypal (guest accounts included)
For Wholesale Customers with Invoice options available:  An account is considered overdue if unpaid 31days from the date of Invoice. We reserve the right to stop supply, cancel an account or simply place any account considered overdue..

Privacy Policy

GIFTLINES will keep the customer information safely, and  will not disclose your personal details to any third party organisations or individuals, other than third party suppliers in the delivery of goods you have agreed to, or when legally required.